Absolutely! When you hire a marketing firm to achieve some result, you should take the lead but understand that the marketing firm is responsible for actually getting the job done. Plus, listen to their counsel and advice. But ultimately you shouldn’t abdicate the marketing realm to anyone. You are the owner and no one knows more about what you want then you…right? Don’t expect the marketing firm to know what you want. Communicate with them.
Help them to achieve greatness! If they communicate that they need a piece of artwork, then get that piece of artwork the moment you get back to the office. Getting them the best quality logo should be top priority. Communicating with them by email, phone or text is amazing, especially when you want to praise them for a job well done.
So, yes you should definitely help your newly hired marketing services firm to achieve greatness.